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GDPR Policy

Golden Spice takes the security of its customer data seriously and we take every reasonable
precaution with your information.

How we identify you
When contact is made we need to identify who you actually are. From time to time we might not be
able to do this with information available to us at that point and might ask you to provide more
information. Therefore we ask that if any information that changes, i.e. your address, that you
inform us so we can have the correct information.

What information is stored?
We only do not store information electronically that is personal to you. Your Name, Address, Email Address and Contact Number will be provided at the time of placing an order either directly in store, over the phone or using one of our partners; Just-Eat, UberEats or Hungry House. This information is used to place an order and ensure this arrives with you and is kept for accountancy purposes. We make every effort to ensure our information is
correct however there are times where information is changed without our knowledge or human
error, however we make every effort to minimise these.

Incorrect Information
We make every effort to ensure that the information we store is kept up to date but from time to
time this might change. If you identify that any information we store is incorrect or about to change
please let us know in writing what the information is, what it should be and where you saw this so
we can get it changed. This can also be updated online

Right to be forgotten
Under the GDPR regulations you have the right to be forgotten. We would require any request like
this to be made in writing to a Management level or higher employee. If the information you are
referencing is company information we would need the request to come from an authorised
contact.

Right to access your information
Under the GDPR regulations we will provide a copy of the information we store free of charge. This
request would need to be made in writing to a Management level or higher employee. If the
information you are referencing is company information we would need the request to come from
an authorised contact.

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